Review progress and history

  1. Open Activity.
  2. Review Assessment history for requested times, statuses, and processed product counts.
  3. Choose View assessment to inspect its progress, score, algorithm, and rule-set identifier.
  4. Review Catalog imports separately to check import progress.
  5. Use Refresh status if the display has stopped updating during a long operation.

Automatic status checks pause in hidden tabs and stop after a bounded period. A display that has stopped polling does not by itself prove the operation failed. Completed assessments retain the rules and settings used for that run.

Retry a failed run

For a failed import, resolve the reported cause and use Retry import beside that run. For a failed or cancelled assessment, return to Overview and start a new assessment when a complete catalog and plan capacity are available. Wait for any active catalog work to finish.

See import troubleshooting. Contact support with the run status, approximate time, and support reference if a retry cannot complete; do not include credentials.