Synexa Holiday Notice
Billing and subscription questions
Compare plan capabilities and manage Shopify subscription approval and verification.
Updated
Open Synexa Holiday Notice → Plans to see the current plan, available choices and subscription verification status. Shopify handles plan selection, approval, cancellation and any applicable proration. Review the amount and terms shown by Shopify before approving a subscription.
Current plan capabilities
| Capability | Free | Starter | Pro |
|---|---|---|---|
| Saved notices | 2 | 20 | Unlimited |
| Notices displayed at a time | 1 | 1 | Up to 3 |
| Scheduling, expiry and colors | Included | Included | Included |
| Optional CTA links | Not included | Included | Included |
| App attribution | Included | Removed | Removed |
These are the Phase 1 capabilities reviewed in October 2026. The Plans page and Shopify's approval screen are the place to check current pricing and availability. Paid plans are monthly in USD in the reviewed configuration and do not include a free trial.
Choose or manage a plan
- Open Plans and review the available plan's features and price.
- Choose Choose Starter in Shopify, Choose Pro in Shopify, Switch to Free in Shopify, or Manage subscription in Shopify, as appropriate.
- Review and complete the action in Shopify. Opening the page alone is not subscription approval.
- Return to the app to confirm the current plan and verification result.
If the page says Paid plan activation is pending, upgrades are unavailable until setup is complete. If subscription verification is temporarily unavailable, refresh and retry; paid access is limited by the last verified subscription period.
Saved notices and downgrades
All saved notices count toward the allowance, including drafts, paused and expired notices. Duplicate as draft also creates a saved notice. Downgrading preserves existing notices, but if you exceed the new allowance you cannot add or duplicate one until you reduce usage or change plans.
Display follows the new plan's limit and priority selection. Paid CTA links are hidden on Free. A scheduled cancellation is not necessarily an immediate change to Free; check Shopify and the app's verified status.
For a charge question, share the plan, store domain, date and a redacted description of the charge through support. Never send payment-card details.