Use a holiday announcement to tell shoppers what changes during a holiday period, such as support availability or dispatch timing. The announcement communicates information; it does not change store hours, fulfillment settings or checkout rules.

Write and save the announcement

  1. Open Notices → Create notice.
  2. Give the notice an internal title, such as Winter holiday dispatch update.
  3. Choose Holiday for Notice type.
  4. Enter a short, plain-text message. Include the relevant dates and what shoppers should expect.
  5. Keep Publishing state as Draft while checking the wording.
  6. Choose readable background and text colors and save the draft.

Example message:

Our team is taking a holiday break from 24–26 December. Dispatch resumes on 27 December. Thank you for your patience.

This is example copy, not a statement about your store. Replace every date and operational detail with information you have confirmed.

Set timing and publish

Open the saved notice and set its start and end in the timezone displayed in Schedule. Review the actual instants carefully when customers are in different countries. Set Publishing state to Published, check Enable this notice, and save. Then verify the app embed and storefront.

If another notice overlaps, the higher priority takes precedence. Free and Starter display one notice at a time; Pro can display up to three. Equal priorities favor the earlier-created notice. Set priorities deliberately rather than assuming the newest announcement will replace the old one.

For a future holiday, Duplicate as draft can reuse an existing notice's content and schedule. The copy is disabled and still contains the old dates, so review both before publishing. It counts toward the saved-notice limit. Automatic annual recurrence is not part of this interface.

Related guides

Covers the Phase 1 notice editor reviewed in October 2026.