Use separate announcements to explain a temporary closure and the return to normal service. These are storefront messages: they do not close the store, disable checkout, stop orders or automatically change Shopify business settings.

Prepare a closure notice

  1. Open Notices → Create notice.
  2. Choose Temporary closure for Notice type and give the notice a clear internal title.
  3. Explain which service is affected and the relevant dates. For example: Our dispatch team is away 24–26 December. Dispatch resumes on 27 December.
  4. Set the start and end using the timezone displayed in Schedule.
  5. Review colors, publishing state, enablement and priority, then save.

Prepare a reopening notice

  1. Create another notice and select Reopening.
  2. Write the message shoppers should see after service resumes, such as Our dispatch team is back. Thank you for your patience during the break.
  3. Set its start to the intended reopening time and give it an appropriate end date.
  4. Publish and enable it when you are ready for its schedule to apply.

If your plan's saved-notice allowance is full, remove an unneeded saved notice or review Plans before creating another one. Free allows two saved notices; Starter allows 20; Pro has no saved-notice cap in the current configuration.

Check the transition

For a clean handover, set the closure notice's end to the reopening notice's start. The old notice is no longer eligible at that exact boundary. Check priorities so another overlapping announcement does not take the available display position. A Pro store can display more than one eligible notice, so review all active messages for contradictory wording.

Use the real storefront to verify the result. If you actually need to suspend orders or change fulfillment operations, configure that separately in Shopify using the relevant store controls.

Related guides

Covers the Phase 1 interface reviewed in October 2026.