Synexa FulfillGuard
Configure the daily fulfillment digest
Choose a digest time in your store timezone and send summaries to verified recipients.
Updated
Before you start
The daily digest is available on the Free plan and paid plans. It requires verified, unsuppressed recipients within your plan's recipient limit. Digest scheduling uses your store's timezone, which is displayed on the monitoring page.
Set your digest time
- Open Monitoring settings in FulfillGuard.
- Review the timezone beside Daily digest time.
- Choose the local time at which you want the daily summary scheduled.
- Select Send a daily digest to verified recipients and check that monitoring is enabled.
- Choose Save monitoring settings.
- Open Recipients to check eligible team addresses, then inspect Notification history after the scheduled time.
Primary and escalation recipients can both receive daily digests. Their alert-routing setting controls individual alert roles; it does not replace the digest toggle.
If the digest is missing
Check the saved setting, timezone, recipient verification, suppression status, and current plan limit. Installation history may appear in dashboard and digest data without individual historical alert bursts. A scheduled digest and a test email are different messages: a successful test checks that address's sending path rather than proving a scheduled digest ran.
In notification history, Accepted records email-service acceptance, not confirmed inbox delivery. Check spam filtering as well. Troubleshoot missing emails or contact support with the approximate time, timezone, message status, and safe page reference ID.