SynexaTech Labs · Help center
Support for your apps
Choose an app, explore a topic, or search for your answer.
Search results
8 articles found
Across all apps
Scheduling and timezone troubleshooting
Resolve timezone, daylight-saving, expired notice and overlap problems.
Reconnect Catalog Pulse in Shopify Admin
Restore the embedded app connection and safely report persistent access errors.
Review import and assessment activity
Check progress, inspect assessment details, and retry failed imports.
Run your first catalog assessment
Complete a catalog import and review your first health assessment.
Add and verify notification recipients
Verify merchant or team email addresses before they receive FulfillGuard notifications.
Notice not appearing on the storefront
Check publication, enablement, schedules, priority, app embeds and dismissal.
Schedule a holiday notice
Set start and end dates using your store timezone and understand overlapping notices.
How to preview and publish a notice
Understand the editor preview, publishing state and storefront verification.