SynexaTech Labs · Help center
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18 articles found
Across all apps
Uninstall Catalog Pulse and understand data handling
Remove the app and learn how access revocation and store-data cleanup work.
Install and open Synexa Catalog Pulse
Open Catalog Pulse in Shopify Admin and understand its read-only catalog access.
Uninstall FulfillGuard and understand data handling
Remove the app through Shopify and understand monitoring, billing, and privacy follow-up.
Install and open Synexa FulfillGuard
Open FulfillGuard from Shopify Admin and start your fulfillment monitoring setup.
Cancel a subscription and uninstall the app
Switch to Free, review cancellation in Shopify, uninstall, and understand app-data deletion.
How to install Synexa Holiday Notice
Install the app, open its dashboard, and complete the announcement-bar setup.
Change or cancel your Catalog Pulse subscription
Approve a paid plan through Shopify or cancel it from the Plans page.
Reconnect Catalog Pulse in Shopify Admin
Restore the embedded app connection and safely report persistent access errors.
Review FulfillGuard plans, usage, and billing
Check verified plan features and usage, and review subscription options in Shopify.
Reconnect FulfillGuard to Shopify
Restore app access through Shopify Admin and check synchronization afterwards.
Check the initial import and request an order rescan
Understand installation history, saved snapshots, and the bounded rescan workflow.
Understand overdue, escalated, and resolved incidents
Read FulfillGuard incident history and understand how Shopify changes resolve an incident.