SynexaTech Labs · Help center
Support for your apps
Choose an app, explore a topic, or search for your answer.
Search results
11 articles found
Across all apps
Review FulfillGuard plans, usage, and billing
Check verified plan features and usage, and review subscription options in Shopify.
Billing and subscription questions
Compare plan capabilities and manage Shopify subscription approval and verification.
Uninstall Catalog Pulse and understand data handling
Remove the app and learn how access revocation and store-data cleanup work.
Change or cancel your Catalog Pulse subscription
Approve a paid plan through Shopify or cancel it from the Plans page.
Uninstall FulfillGuard and understand data handling
Remove the app through Shopify and understand monitoring, billing, and privacy follow-up.
Troubleshoot missing fulfillment alert emails
Check your plan, monitoring policy, recipients, routing, and notification history.
Configure overdue order escalation
Set the single escalation delay available on paid FulfillGuard plans.
Cancel a subscription and uninstall the app
Switch to Free, review cancellation in Shopify, uninstall, and understand app-data deletion.
Store closure and reopening notices
Plan separate closure and reopening announcements without changing store operations.
Customize notice appearance
Set readable colors, optional paid-plan links, dismissal and sticky positioning.
How to create your first holiday notice
Create a draft with a message, schedule, colors and priority, then publish when ready.