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Synexa FulfillGuard

Get help with order monitoring, fulfillment deadlines, and alerts.

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Getting StartedInstall FulfillGuard, review the setup checklist, and import orders.2 articles
Install and open Synexa FulfillGuard Complete your FulfillGuard setup checklist
Monitoring SettingsConfigure fulfillment deadlines, digest times, and monitoring.3 articles
Set your fulfillment deadline Pause and resume FulfillGuard monitoring Configure the daily fulfillment digest
Notifications and RecipientsVerify team addresses and understand alerts and escalation.3 articles
Add and verify notification recipients Choose primary and escalation alert recipients Configure overdue order escalation
Orders and IncidentsFind monitored orders and review overdue and resolved incidents.2 articles
Find and filter monitored orders Understand overdue, escalated, and resolved incidents
TroubleshootingInvestigate missing alerts, synchronization, and access issues.3 articles
Check the initial import and request an order rescan Troubleshoot missing fulfillment alert emails Reconnect FulfillGuard to Shopify
Billing and AccountReview plans, usage, billing, and uninstalling FulfillGuard.2 articles
Review FulfillGuard plans, usage, and billing Uninstall FulfillGuard and understand data handling

Suggested guides

Install and open Synexa FulfillGuard Complete your FulfillGuard setup checklist Set your fulfillment deadline

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